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        1. Find an Agency

          Contact Us

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          You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

          POLICYHOLDER CONTACTS

          If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

          Claims
          877-242-2544
          Automated Pay By Phone
          800-364-3400
          Payment Support
          888-242-0888
          Online Services Support
          888-242-0888
          Personal Policy Services
          888-242-8811
          Life Policy Services
          800-783-4479
          Business Policy Services
          888-242-8811

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          OTHER CONTACTS
          Agency Technical Support
          866-513-1133
          Human Resources
          513-870-2199
          Investor Relations
          513-870-2768
          Leasing
          513-870-2203
          Media
          513-603-5323
          Privacy Information
          888-744-2170
          Shareholder Services
          866-638-6443
          General Inquiries
          513-870-2000
          888-242-8811

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          MAILING ADDRESS
          P.O. Box 145496
          Cincinnati, OH 45250-5496

          STREET ADDRESS
          6200 S. Gilmore Road
          Fairfield, OH 45014-5141


          Find An Agency

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